There is a lot of detailed info I read on a couple of other forums but I am wondering if your Starscan worked properly. There were some long threads about this. I found those threads via Google but I saved this one and copied some info:
Vehicle VIN must be updated with the sales code of the added accessory in order to enable system functionality. Using
the DealerCONNECT website and the StarSCAN diagonstic tool, complete the procedure below:
1. Log on to
https://dealerconnect.chrysler.com
2. In the “Vehicle Option” screen under the “Global Claims System” category in the “Service” tab, enter the vehicle VIN
and add the sales code XAC (Park View Rear Back-Up Camera) as a “Dealer Installed Option”.
3. Confirm that the new sales code has been successfully added to the VIN.
With the StarSCAN diagnostic tool connected to both the internet (via Ethernet port or wireless connection) and the
vehicle, follow the steps below:
4. Using the StarScan select the VEHICLE PREPARATION and then select RESTORE VEHICLE CONFIGURATION.
5. Follow the step by step instructions on the StarSCAN to complete the Park View Rear Back-Up Camera vehicle
configuration.
6. When the Park View Rear Back-Up Camera Vehicle Configuration is complete, go to the Validation Process to
verify that the vehicle has been updated.
Sorry I can't be of more help, especially if you have a wiring issue.