I would guess you may have a warranty issue.
Only problem I can think of might be in the wiring harness. You could swap harnesses just to rule that out.
WAYALIFE APP
Ok, heres an interesting question....
Driving home one of my headlights has both the high and low beam on, in the low beam position, flipping through high and low the one lamp stays fully illuminated, anybody else experience this, fixable?
Don't fix it the one with both on. Figure out what it is and "fix" the other side
--Rccrwlr