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Thread: ORE Customer Service A+!

  1. #1
    Old Timer USMC Wrangler's Avatar
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    ORE Customer Service A+!

    In case anyone is about to pull the trigger on some EVO goodies and wondering if they stand by their products...the answer is yes, they absolutely do.

    I somehow managed to break/crack both mounting tabs on the back side of their oil pan skid. I contacted them with pictures and simply asked if they would warranty it after two plus years since my purchase. The response was simply, "Please send us your ship to address."

    My new skid arrived yesterday. Thanks ORE/EVOMFG!


    .................................................. ..............
    Overall "build thread"
    http://wayalife.com/showthread.php?2...ker-quot-build

    DIY trail/tube door build http://wayalife.com/showthread.php?24449-My-DIY-Doors
    2013 JKU Sport "Spider" with some EVO goodies and a chop here and there

    DIY trail/tube door build http://wayalife.com/showthread.php?24449-My-DIY-Doors

    Overall "build thread" http://wayalife.com/showthread.php?2...ker-quot-build

  2. #2
    Meme King WJCO's Avatar
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    Very cool.
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  3. #3
    Knows a Thing or Two Journeyman's Avatar
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    That's awesome. They definitely could have told you to kick rocks.


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  4. #4
    Hooked
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    Good people!!!


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  5. #5
    Knows a Thing or Two AlStew's Avatar
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    Same thing happened to me and they sent me a new skid the next day!


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  6. #6
    Knows a Thing or Two MattAlpha's Avatar
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    Great to hear this!


    '07 JKUR

  7. #7
    Old Timer USMC Wrangler's Avatar
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    ORE Customer Service A+!

    Quote Originally Posted by Journeyman View Post
    That's awesome. They definitely could have told you to kick rocks.
    Agreed. I figured the worst I'd hear is a "no".

    Quote Originally Posted by Paws View Post
    Good people!!
    Quote Originally Posted by WJCO View Post
    Very cool.
    Quote Originally Posted by MattAlpha View Post
    Great to hear this!
    Absolutely!


    Quote Originally Posted by AlStew View Post
    Same thing happened to me and they sent me a new skid the next day!
    They answered me on the next business day and didn't have any powder coated. They sent it off for coating and shipped not long after.
    2013 JKU Sport "Spider" with some EVO goodies and a chop here and there

    DIY trail/tube door build http://wayalife.com/showthread.php?24449-My-DIY-Doors

    Overall "build thread" http://wayalife.com/showthread.php?2...ker-quot-build

  8. #8
    Been Around the Block Sola_Christos's Avatar
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    Solid guys over there!!


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    "Sola Christo. Sola Fide. Sola Scriptura."

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