TheGrendel
Active Member
seriously, those guys can eat a fat one. during my suspension set up, i couldn't find a couple of bolts. i just moved into a new house and the garage is still a wreck. so, i ordered a set of replacement bolts one day while at work. later that night, i was in my garage and i found the bolts i was missing.
called up N4x4 that night and said, i needed to cancel my order. the guy claims it had already gone out to shipment but no problem. just call him when it comes in for a Return and he'll take care of it. so, as soon as the box comes, i call them for the return. they proceed to tell me i will have to pay shipping both ways. now, this is an 80 dollar part.
i go back to them and say i've never had 1 return with you guys. i've spent multiple thousands in the last year alone, and you're going to charge me both ways now. not only that, i tried to cancel the order the same day. yep, that's our policy. at this point, i had not even opened the box.
so, i'm just thinking whatever. it's bs. but whatever. so, i send back the unopened box. they proceed to also charge me a 15% restocking fee.
80 dollars minus 12 for shipping minus 15% restocking. i realize it's their policy. but, one would think a company would treat a loyal customer better than that. i've literally never had to make a return.
anyway, long story short. there are much better places to do business with including Exodus.
called up N4x4 that night and said, i needed to cancel my order. the guy claims it had already gone out to shipment but no problem. just call him when it comes in for a Return and he'll take care of it. so, as soon as the box comes, i call them for the return. they proceed to tell me i will have to pay shipping both ways. now, this is an 80 dollar part.
i go back to them and say i've never had 1 return with you guys. i've spent multiple thousands in the last year alone, and you're going to charge me both ways now. not only that, i tried to cancel the order the same day. yep, that's our policy. at this point, i had not even opened the box.
so, i'm just thinking whatever. it's bs. but whatever. so, i send back the unopened box. they proceed to also charge me a 15% restocking fee.
80 dollars minus 12 for shipping minus 15% restocking. i realize it's their policy. but, one would think a company would treat a loyal customer better than that. i've literally never had to make a return.
anyway, long story short. there are much better places to do business with including Exodus.
