Krazzyk01
New member
I mentioned this issue in my Introduction Wave.
We bought a 2018 UJK Rubicon almost 3 weeks ago. The last week has been spent at the dealership with them trying to figure out what the noise is you hear in the video.
That noise has gotten steadily worse over the first two weeks/600 miles. I did a sound recording of it and took it to the dealership and played it for them and they instantly were like "Oh ya, something's not right"
So I dropped it off on Monday April 23rd 2018 with 609 miles on it. Yep, didn't even hit 1k miles and it's in for what could be major repair.
Tuesday roles around and the dealer returns my calls and they've not dug into it yet. WHAT? I asked, did you even listen to it with a tech to confirm there's an issue?
Yes sir. The tech and I both agreed there's definitely something very wrong. An engine with 600 miles on it shouldn't make all that noise.
Cutting to the meaty part....
Service guy ...I'll fight for a new engine if we find any metal in the engine...blah blah blah...
Wednesday.....Service guy...In a nutshell... Tech was just playing with it and couldn't make it make the noise...
Me...It makes that noise every single time you start it after its been sitting for more than an hour. How did he not hear it. Tell him to turn off the radio....Didn't say that but was sure thinking it.
So they went from yep something is wrong to not so sure. I'm hoping for the best but life's experiences with dealerships, and having worked at several in my youth tells me I've got an uphill battle coming.
Thoughts...?
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