Quote Originally Posted by jtpedersen View Post
Good news.

Spoke to vendor B. Excellent customer service. They're issuing a pickup-ticket and will give full refund. They had record of my live chats and calls and could confirm I'd done my due diligence leading up to cancelling.

And, they're going to do a partial return. I'll send back 4. Keep one of their 5. And be able to cancel the 1 on BO w/A.

Given the potential for this to become a major headache, could not be resolved more smoothly.

Fantastic outcome.

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