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Thread: FYI-Recall on 2012/2013 Jeep JK For TRANSMISSION OIL COOLER TUBE

  1. #1
    Fresh Catch dangerruss's Avatar
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    FYI-Recall on 2012/2013 Jeep JK For TRANSMISSION OIL COOLER TUBE

    PDF file was too large to upload..

    CHRYSLER
    June 4, 2013
    Ms. Nancy Lummen Lewis
    Associate Administrator for Enforcement
    National Highway Traffic Safety Administration
    Recall Management Division (NVS-215)
    Room: W48-302
    1200 New Jersey Ave. SE
    Washington, DC 20590
    Dear Ms. Lewis:

    Attached is Chrysler Group LLC's ("Chrysler") Defect Information Report, complying with the
    requirements of 49 CFR Part 573, Defect and Noncompliance Reports, which contains details of a
    potential safety related defect in vehicles.
    Chrysler Group will conduct a voluntary safety recall to replace the power steering return tube
    assembly and inspect the transmission oil cooler lines. The transmission oil cooler lines will either
    have a protective sleeve added or the transmission oil cooler lines will be replaced on all affected
    vehicles.
    Sincerely,
    Kristin J Kolodge

    Enclosure: Defect Information Report for Chrysler Group LLC. Recall N28
    cc: Frank Borris, NHTSA
    Chrysler Group LLC I 800 Chrysler Drive I CIMS 482-00-91 I Auburn Hills, Ml USA I 48326-2757
    13V-234
    (4 pages)


    DEFECT INFORMATION REPORT FOR CHRYSLER GROUP LLC
    Page 1
    Submission Date: June 4, 2013
    573.6(c)(l): Manufacturer's Name, Brand Name
    Chrysler Group LLC, Jeep
    573.6( c )(2): Identification of Affected Vehicles
    Make(s) Model(s) Model Inclusive Dates of
    Year(s) Manufacture
    Jeep Wrangler 2012-2013 2012MY Start of Production
    -February 23, 2013

    573.6(c)(2)(iv): Component manufacturer name, address, telephone number,
    and country of origin:
    N/A

    573.6(c)(3): Potentially Affected Vehicle Population
    180,131 (estimated)

    573.6(c)(4): Percentage of Affected Vehicles
    Unknown

    573.6( c)(5): Description of Defect or Noncompliance
    Jeep Wrangler vehicles may experience a condition where the power steering return line
    contacts and wears a hole in the aluminum transmission oil cooler line. This can result in a
    loss of transmission fluid which may cause damage to the transmission and loss of
    function.

    573.6(c)(6): Chronology of Principal Events Leading to Determination of a
    Safety Defect
    • In August 2012, Chrysler opened an investigation based on a durability vehicle that
    exhibited a complete loss of transmission fluid at cycle 248 out of250. The cause of the
    transmission fluid loss was determined to be the power steering return line being in hard
    contact with the transmission oil cooler (TOC) line.
    • Jeep Wranglers, equipped with an automatic transmission and 3.6L gas engine, changed
    the TOC lines from steel to aluminum for 20 12MY.
    DEFECT INFORMATION REPORT FOR CHRYSLER GROUP LLC

    Page 2
    • On August 22, 2012 as an interim fix, a rubber elbow was added to the power steering
    return tube to provide additional protection for the aluminum TOC line.
    • As a permanent corrective action, the power steering return tube was redesigned to
    increase the nominal clearance to the TOC line and a heat shrink s1eeve was also added to
    the TOC line in the area where the rubber sleeve may come in contact.
    • In September 2012, prototype power steering return tube assemblies and TOC lines with
    the heat shrink tubing were installed on six vehicles scheduled for durability testing at the
    proving grounds.
    • Based on preliminary, positive test results, the new power steering return tube assembly
    and TOC line with protective sleeve were implemented for production on February 5,
    2013 and February 23, 2013 respectively.
    • The first four durability vehicles completed testing between March and the end of May
    2013 with no report ofTOC line damage.
    • During its investigation, Chrysler identified 81 CAIRs, 2 field reports and 0 VOQs
    reported between January 25, 2012 and April 25, 2012 potentially related to the Jeep
    Wrangler transmission oil cooler line leak.
    • Chrysler Group LLC is not aware of any accidents, injuries, fires or property damage
    potentially related to this issue.
    • On May 28,2013, Chrysler Group LLC decided to conduct a voluntary safety
    recall on all affected vehicles.

    573.6(c)(7): Information Used in Determination of a Noncompliance
    N/A

    573.6( c )(8): Description of Remedy
    Chrysler Group will conduct a voluntary safety recall to replace the power steering return
    tube assembly and inspect the transmission oil cooler lines. The transmission oil cooler
    lines will either have a protective sleeve added or the transmission oil cooler lines will be
    replaced on all affected vehicles.
    Chrysler has a longstanding policy and practice of reimbursing owners who have
    incurred the cost of repairing a problem that subsequently becomes the subject of
    a field action. To ensure consistency, Chrysler, as part of the owner letter, will
    request that customers send the original receipt and/or other adequate proof of
    payment to the company for confirmation of the expense.

    573.6(c)(l0): Dealer and Owner Communications
    Chrysler plans to begin notification of dealers and owners in July 2013. Chrysler
    will provide the dealer and owner letters when available.
    DEFECT INFORMATION REPORT FOR CHRYSLER GROUP LLC

    Page 3

    573.6(c)(ll): Manufacturer's Campaign Number
    Chrysler has assigned recall number N28 to this action.

  2. #2
    Hooked Evilidea's Avatar
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    Hmmm, so I just bought a 2012 JKUR. Do I contact a Chrysler Dealer or wait for a letter?

  3. #3
    Administrator wayoflife's Avatar
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    Quote Originally Posted by Evilidea View Post
    Hmmm, so I just bought a 2012 JKUR. Do I contact a Chrysler Dealer or wait for a letter?
    You typically need to wait for your letter to come in but, if you have a good relationship with your dealership, you can probably just have them look up your VIN and have the warranty work performed.

  4. #4
    Fresh Catch dangerruss's Avatar
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    Quote Originally Posted by Evilidea View Post
    Hmmm, so I just bought a 2012 JKUR. Do I contact a Chrysler Dealer or wait for a letter?
    I am a registered jeep owner at jeep.com. Found out about the recall when I logged into my account. That's where I found out about the recall.

    Russ

  5. #5
    Hooked jkpete's Avatar
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    I just got this recall letter and I called my dealer and they told me Chrysler hasn't released the parts to fix it yet. What's the point in sending out a letter and not having the parts to fix the problem? They told me that I will get another letter when they get the parts. Lol.

  6. #6
    Old Timer gtony12's Avatar
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    I got my letter to says they will send letter once fix is available...

    Sent from my EVO using WAYALIFE mobile app
    Even though I drive my JEEP through the valley of the ROCKS, I fear no BREAKS, for WAYALIFE is with me; Your JEEP and Your WINCH, they comfort me.

  7. #7
    Fresh Catch dangerruss's Avatar
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    Quote Originally Posted by jkpete View Post
    I just got this recall letter and I called my dealer and they told me Chrysler hasn't released the parts to fix it yet. What's the point in sending out a letter and not having the parts to fix the problem? They told me that I will get another letter when they get the parts. Lol.
    Look at the fine print on your first notice... They will send another letter when they have parts available... Now all we do is wait and worry about what might happen.

  8. #8
    Knows a Thing or Two jkjurny's Avatar
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    I've been noticing that my transmission fluid will hit 260 degrees regularly. I'm assuming that this is a symptom of this recall? I have never noticed fluid leaking from my Jeep though.

  9. #9
    Knows a Thing or Two Beyrgut's Avatar
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    Yeah i got the notice about the recall and they would send another once parts avail, blah, blah, blah. Fortunately when this first cam up someone had a cheap fix using rubber hose to address this rubbing issue, so purchased a couple feet of fuel line. I just need to get around to doing the mod.

  10. #10
    Been Around the Block jk12blk's Avatar
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    Finally received the notice from Chrysler the parts for safety recall N28 are now available, so I contacted my local dealership.
    The service dept. stated they expect the replacement to be delivered next week at which time they will contact me to schedule the appointment.

    I asked if the repair requires changing the trans oil (removal of the pan) - dealership said, "No."
    I thought I may have to remove my EVO trans skid prior to the repair.

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