There are only two Jeep dealerships in the Reno area and as luck would have it, the only one Cindy and I would recommend just happens to be located in Carson City, NV. While we have had some problems with their parts department, we did get an apology from the owner and have had great experiences with their service department. They have always treated us well and in spite of the fact that our Jeeps are highly modified. When our Renegade needed to have some TSB's performed, they didn't bat an eye at the fact that it was lifted and running bigger tires and when we brought in our 2012 JK in for what appeared to be another bad head, they were the ones to inform us that the warranty on it was extended and that we'd be covered by it. Again, this in spite of the fact that our JK was highly modified. Fortunately, we've found the guys at Carson City Jeep to be true Jeepers and their service manager, Don even races Ultra4.