LAUNCH EDITION Gladiator - 3 Months and STILL WAITING on Peterson Jeep in Idaho

sipafz

sipafz

Caught the Bug
Ddays said:
If you really want to make a point with these guys, give them a negative review after the purchase when FCA sends you the survey email. They are graded on these and get really pissed when they get a bad one. My buddy bought a JL last year and when he picked it up it wasn't cleaned inside and had smudges on the paint from the mechanic's dirty hands. He gave a negative review. A couple days later the owner (I know him - he's a little bit of a hothead) called him and bitched him out because of the bad review. Sometimes that's the only way to get through to these folks
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This is so true! Had some warranty work done and the service manager was less than friendly and they botched the repair so it had to go back. When I got the survey I gave them a honest review. It wasn’t terrible, but it wasn’t perfect either. It didn’t take long to hear from that service manager wanting to know why they didn’t get a perfect score. I was offered all kinds of perks to give a second, perfect survey.
 
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