Clifford33
Caught the Bug
I think my wife got mine off of amazon or eBay and I love them . There not smittybilt though. I'm not sure what brand they are they were for Christmas.
Getting ready to drop some money
- Thread starter bruggymonster
- Start date
bruggymonster
Member
So no one else has had this problem with Trail Jeeps?
Exodus 4x4
New member
I had an order take a couple of months one time, but they were still really new at the retail thing and it was during a really busy time of the year. Have you tried calling them to discuss your issue?
HighwayTrout
Hooked
I had the same experience.
I placed a bigger order when they became a forum supporter. I chalked it up to them getting a ton of orders at once.
They are good at responding to emails or picking up the phone. Give them a call.
bruggymonster
Member
Yeah I called them about a week ago and they said that they would send it the next day because their shipping lady was sick that day, so I understand why it would be a day late. But, I don't understand why I have only gotten two very small shipments and those shipments being about a week apart from each other...
HighwayTrout
Hooked
Did you ask them?
I received my parts the same way. They sent out what they had available and what was trickling in to them. The majority got sent directly from the manufactures. One part was funny. It got sent out from the manufacture (about 2 miles from my house) to Colorado. Trail Jeeps slapped a shipping label right over the original and sent it back to California. I thought that was such a waste of time and money but whatever.
My sole complaint is that they didn't print an itemized packing slip or packing slip for anything actually. So I basically don't have any proof of purchase or receipt other than a bank statement showing a charge to my account.
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Exodus 4x4
New member
^^^Same here. It shipped as they got it. When I said I placed a big order and it took a couple of months I should be fair and say that it took 2 months to complete. Little bit here and there, and then one day a pallet was dropped off.
HighwayTrout
Hooked
Yup. Same here
bruggymonster
Member
Dangggg I don't know if I can wait 2 months [emoji16]
Exodus 4x4
New member
Eh, it worked out since I installed stuff as it came in. They're usually really good about taking care of people so I'd be sure to call and talk to Tim about it. It seems like most of the stuff I ended up waiting on was all EVO parts for some reason...
bruggymonster
Member
Yeah I will call tomorrow and see what all is going on. Thanks guys it makes me feel better I'm not the only one! Haha
bruggymonster
Member
So I was looking back in my emails to see if there was something said about shipping time and this is what I found...
I am going to call in about an hour to see what is up with the shipment.
I am going to call in about an hour to see what is up with the shipment.
bruggymonster
Member
Wes emailed me back and told me they are very sorry and because of them being a smaller shop, they get backed up and he'll have it all sent out Monday! I'm very happy to hear back from them and even more happy to finally starting my build! Thanks for all the help guys!