The employees at the local Ford dealership are just garbage, makes me never want to buy from Ford again… I dropped off a clients truck for recalls and servicing 3 weeks ago. Called them several times wondering how the service is coming along, never got a response. Stopped by and was told it would be another day or two then I would get a call… nothing. Called several more times with no response, ended up leaving a bad review on their Google reviews and finally received a response!!! Couple days later (today) I was able to pick it up!!! When I went to pick it up, the bed cover was open and the duffle bag of clothes and box of bed linens were soaked and sitting in a puddle since it rained last night and this morning
. The service guy gave me a spool of excuses which I wasn’t buying. I’ve taken several vehicles to the GM/Chevy dealership without a hiccup and clear communication every step of the way for any project.
Even when I bought my truck, I had questions after the fact and received no support…Fuck Ford